4.3 Guidelines and Standards – Telehealth Guidance

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Greenhalgh, Trish, and Sara Shaw. 2020. “Video Consulting in the NHS — Nuffield Department of Primary Care Health Sciences, University of Oxford.” https://www.phc.ox.ac.uk/research/resources/video-consulting-in-the-nhs (November 30, 2020).

W3C. 2008. “Web Content Accessibility Guidelines (WCAG) 2.0.” https://www.w3.org/TR/WCAG20/ (October 30, 2023).

European Telecommunications Standards Institute. 2008. “Human Factors (HF); Telecare Services; Issues and Recommendations for User Aspects.” http://www.etsi.org/deliver/etsi_tr/102400_102499/102415/01.01.01_60/tr_102415v010101p.pdf (May 31, 2016).

ETSI. 2008. “Human Factors (HF); User Experience Guidelines; Telecare Services (eHealth).” http://www.etsi.org/deliver/etsi_eg/202400_202499/202487/01.01.02_60/eg_202487v010102p.pdf (May 31, 2016).